Choosing the right broadband package for your business is an important decision, as it can determine the speed of your internet service, the protection you are getting against viruses and spyware, and the support you are able to receive. This article will give you a brief outline of some of the features you will find in a broadband package, including speed, anti-virus software, bundled features, and customer support.


Unlike home broadband, business broadband UK speeds are faster and usually come with extra features and support. It may also be cheaper. Buying a business broadband package depends on the business’s requirements. It is important to make sure that your business broadband package is flexible enough to adapt as your business grows. You also need to know whether the provider will offer a reliable service when the network goes down.

The speed of your internet connection will be affected by your distance from your local telephone exchange. The closer you are to the exchange, the faster your internet speed will be.

Customer support

Several ISPs are getting on the ‘call centre’ bandwagon. While some of the customer service operations are offshore, there are plenty of UK based solutions to choose from.

It’s no secret that most customers prefer to get their hands on the service from a local provider. For the same reason, most providers will offer their customers a free phone number. Some may even offer a service level agreement with a certain amount of phone calls covered at no extra cost.

The same could be said for delivering the customer service that matches your business’s unique needs. Often, this means providing a variety of service options such as live chat, email, online support, and online documentation.

Bundled features

Choosing a business broadband package is a great way to boost productivity and save on telecommunications expenses. You can choose from a range of packages, each of which comes with a number of features, including dedicated support, an enhanced security package, and an increased bandwidth.

It’s not surprising that many business broadband providers have a great range of offerings, including a few that specialize in providing services to SMEs. However, you need to make sure you are getting the most from your business broadband budget. The best way to do this is to read up on the various offerings available. It’s also worth checking out the competition, as there may be a better offer out there.

Anti-virus software

Using anti-virus software to protect your business from the latest cyber-attacks is a must. You can get a plethora of anti-virus software from companies such as Norton, Kaspersky, AVG, and Symantec to name but a few. You’ll want to select an antivirus solution that suits your business needs. For example, if you’re a small business owner with multiple computers, you’ll want to look at a solution that can proactively protect all of your computers. For larger businesses, you’ll need something more robust.

A good anti-virus software solution will also include features such as identity monitoring, email and chat support, and an on-demand system backup to name but a few. You’ll also need to consider how much you’re willing to pay for each of these services.


Having a secure network is essential for any business, but keeping the network protected requires understanding of how firewalls work. Without firewalls, malicious code and malicious content can easily spread through a network. Using firewalls can also help protect your employees and your network from viruses and malware.

A firewall is a device that is installed on a computer and acts as a barrier between your computer and the internet. Its job is to monitor traffic on your network and detect malicious activity. The firewall is then programmed to perform specific security policies. This includes blocking requests to visit websites that could harm your business.

Spyware protection

Using the internet for your business can be a very beneficial endeavor, but it’s also a great way for hackers to get access to your business. Thankfully, it is possible to protect your business broadband from malware and viruses.

One of the most prominent cyber threats is spyware. This is a type of malware that gathers information about you and your company, without your knowledge. It can also alter your computer’s settings, send you unwanted pop-up advertising messages, and even record your Skype chats.

It’s also possible for spyware to reroute you to a site that isn’t secure, which can lead to major privacy issues. It’s not uncommon for hackers to use spyware to steal valuable information from your business.